Proactive People Management – 12th September

This is a one-day workshop for first line managers, business owners and developing managers, with limited people management experience.

We’ll improve your confidence in getting the best from your team and you’ll learn how to approach performance and misconduct issues for the best outcomes. You’ll learn tools and techniques to enable you to manage proactively.

You’ll leave able to:

  • Motivate and inspire your team
  • Approach employee issues with increased confidence in an appropriate and timely manner
  • Identify differences between performance and misconduct issues and follow the correct process for each
  • Deal with poor performing employees confidently and within the law
  • Be effective and proactive in the management of sickness and absence
  • Manage misconduct safely
  • Be aware of, and confidently use tools and relevant documentation


Kirsten Smith, HR Consultant and owner of face2faceHR Cambridge, a skilled HR professional with 11 years HR and people management experience. Worked with diverse teams across a range of businesses, ensuring best practice in employee relations and engagement.

Tania Brint, Director, Appetite for Success Limited, Business Coach and Trainer with 25 years’ experience in operational leadership roles in corporate hospitality, managing and leading teams of over 1000 people, as well as holding HR roles training, coaching and advising on employee relations issues.

Here’s what previous attendees had to say:

“Thank you for a very enjoyable and informative day. The course was pitched perfectly for our different levels of people management experience, serving as both a great refresher and good introduction to developing people management skills and getting the most from our team. Thanks to both yourself and Tania for putting together a very good day, it’s given us lots to think about and positive action plans to put in place.” 
– Jo, Emerald Frog Marketing

“A very informative and well-structured course – both trainers have masses of experience and work well together”
– Andrew, Pint Shop

“Very informative and useful to a small business, lots of relevant information”
– Jamie, Cooke Curtis & Co

“As a new business, we want to be sure we enter into our roles as employers with all the right information. It was provided in a professional manner with no question feeling too small”
– Sam, Cooke Curtis & Co

The Early Bird Price of £249 + VAT includes lunch and refreshments, workbook, and certificate of attendance, as well as the opportunity to discuss your business’ issues with both trainers.

Event details

Location: Allia Future Business Centre, King’s Hedges Road, Cambridge CB4 2HY
Time & Date: 9.30am – 4.30pm, Tuesday 12th September
Admission: Please register online here.